What Service!

17 Jun

100_5038Flying can become a nightmare so quick, it’s not even funny.  We showed up for our flight to find it cancelled and no one at the Royal Air Maroc counter to help us figure out what was going on.  We weren’t the only ones – there was about 30 – 40 families there waiting.  In fact, some kids (mine included) used the opportunity to make fast friends and play with toys together!  Look at the pictures of them playing in this little enclave under the the escalators.

Luckily, our storm cloud ended with a silver lining.  We were placed on a Air France flight through Paris and sent on our way.  (Actually, it took some finagling and a lot of patience, but we made it on the flight without any extra fees, so we were in good shape.)  However, we had been waiting around all day, had not had dinner and were needing to board right away.  Not wanting to have hungry kids all night, I grabbed some (extremely expensive) sandwiches and we jumped on our plane, expecting the worst by this point.  However, we were pleasantly surprised to find the Air France has amazing service!!  The flight attendants were incredibly polite, and helpful.  No one seemed upset to see us coming with 3 kids, including a small infant, in fact they went out of their way to help us, including requesting that someone give up their seat so that my husband could sit right near us and not three rows back as he was seated for.  On the trip, we (and everyone around us) were checked out, given pillows, blankets, an eye mask, headphones and even ear plugs.  Plus, we received a bassinette that connected to the wall, so Samir was able to get a good night’s sleep (and mommy was able to get some sleep too). 

Also, remember those sandwiches I rushed to buy ended up to not be needed.  Why?, because apparently on international flights, they feed you!!  And I am not talking about a glass of soda and a bag of peanuts – we ate two full meals on the first flight (from New York to Paris).  For dinner we received an orzo pasta salad, beef with gravy and mashed potatoes, a roll, cheese, a pudding cup and a pieces of cheesecake, along with a drink of your choice.  Adults were even given the choice of a glass of wine or a beer with no charge.  (This was NOT first class by the way.)  For breakfast we received a muffin, a yogurt and a juice, plus coffee or tea.  At first, I thought this was just because the flight was so long – it was a 6 hour flight (although I have been on flights in the US for that long without receiving anything more than a soda and snack).  However, we then boarded another plan from Paris to Casablanca, which was only a 2 hour flight (Yes, I am only 2 hours from Paris!!!).  On this flight, we received a full lunch that included:  a zucchini salad, fish with couscous, bread and brie cheese, as well as a drink. 

My husband has long been saying that overseas people focus more on being happy and taking care of themselves and each other.  The service we received seems back that up.  Granted this was just one small experience, but I hope it is an indicator of many to come.


Posted by on June 17, 2011 in Uncategorized


4 responses to “What Service!

  1. mollyg2011

    June 17, 2011 at 12:52 am

    I. Now know which airline to take when I come visit you! Lol! Glad things turned out ok.

  2. Robin

    June 18, 2011 at 1:38 pm

    I’m glad things eventually worked out for the best! Nothing like starting an adventure out with “okay, now what?!?” I do remember AirFrance having great service. We once took a very short channel hopper morning flight from Luxembourg to England and were fed a full breakfast, including hot towels before and a little glass of Cognac after if we wished. The flight attendants barely had time to serve it before sitting down for landing.

  3. Tangee

    June 18, 2011 at 4:39 pm

    I’ve flown airfrance before and they were great! Glad you guys made it okay 🙂

  4. Gracie Williams

    August 16, 2011 at 12:15 pm

    That’s really neat! Ms.Raki, I am officially in 6th grade now and its pretty cool at Lindley. I hope to visit you soon! I miss you!


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